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410-647-HESS (4377)f: 410-647-2232
293 Waycross Way • Arnold, MD  21012
Email HESS Communications

Call Assistant Software

Finally…a cost-effective answering position and personal call management tool designed specifically for small and medium businesses. Allworx Call Assistant is a PC-based answering position and personal call management tool that brings the power of enterprise features directly to small businesses.

Key Features

  • Centralized call management
  • Easy-to-use graphical user interface
  • Status for every line and handset on system
  • “Drag-and-drop” capability for transferring calls
  • Record user’s calls and save as a WAV file
  • Easy access to standard call functions
  • Seamless integration with any Allworx phone
  • Quick and easy installation
  • Support for both VoIP and traditional Central Office (CO) phone lines
  • Favorites Tab— ability to choose which extensions to display
  • TAPI support (bundled with Call Assistant)
  • Sold as an option
    • One time license fee
    • Unlimited number of users
  • NEW Release 2.4 — Features
    • Hot Desk — user real time tracking
    • ACD agent real time display
    • User Presence
    • Dial pad display disable feature